CANCELLATION POLICY TERMS

Make sure to be available on the phone number or email provided with your booking.

Cancellation Policy Terms –

• If “YOUR“ plans change and “YOU“ decide to cancel:
We must be notified at least 1 Day prior to your appointment for groups of 1-3 persons.
We must be notified at least 2 Days prior to your appointment for groups of 4-6 persons.
We must be notified at least 3 Days prior to your appointment for groups of 7-9 persons.
We must be notified at least 4 Days prior to your appointment for groups of 10+ persons.

Should you fail to do so we will charge your credit card –

  • $50 for each person in the reservation.

By making reservations and supplying your credit card information –

  • All participants agree to our cancellation policy.

Weather Terms –

If the weather causes delays or cancellations –

  • There is no charge if a jump cancellation is weather related. (Bad Weather)
  • We will be more than willing to reschedule you to a more weather appropriate day.
  • You may also request a full refund if the jump has already been paid for.
  • (Bad weather means weather that we consider not acceptable for skydiving.)

If  weather conditions or any other delays prevent us from going skydiving that day –

  • We will make every effort to inform you ahead of time.

For unacceptable weather or other delays during your appointment time –

  • There will be a 30 minutes grace period in which we assess the conditions.

If the weather is still not permitting after the 30 minutes mark –

  • We will not be able to jump with you.
  • If there are no other customers scheduled for the next time slots:
  • You may choose to wait for a possible change in the weather.
  • We would encourage you to reschedule for another time.
  • You may also request a full refund if the jump has already been paid for.

We cannot delay or cancel later customers.

This would not be fair to them.

Other Cancellations –

If there are other skydiving and/or aviation related delays that result in cancellation –

  • You may choose to reschedule.
  • You may also request a full refund if the jump has already been paid for.

Our location strives to fulfill every jump scheduled.

We cannot neglect safety and aviation concerns!

We apologize for the inconvenience of a short notice or on-location cancellation.